Privacy Policy

Privacy Policy

Effective Date: June 9, 2025
Company Name: Dixie Rock Pressure Washing
Website: https://stgpowerwashing.com
Email: dixierockpressurewashing@gmail.com

1. Introduction
At Dixie Rock Pressure Washing, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, contact us, or schedule a service.

By accessing or using our website or services, you agree to the practices described in this policy.

2. Information We Collect
We may collect the following types of information:

Personal Information (e.g., name, phone number, email address, address)

Service Request Details (e.g., type of cleaning, preferred dates)

Payment Information (if applicable through invoicing or third-party processors)

Device Information (browser type, IP address, operating system)

Form Submissions & Communications
Including any data you submit through our contact or quote request forms.

3. How We Use Your Information
We use your information to:

Respond to service inquiries and provide quotes

Schedule and manage appointments

Communicate updates regarding your services

Send follow-ups, confirmations, or customer service notifications

Send marketing or promotional messages (only with consent)

Improve our website and service offerings

4. SMS Communications
By submitting your information through our website and checking the consent box, you agree to receive SMS messages from Dixie Rock Pressure Washing related to:

Appointment confirmations and updates

Service reminders

Promotional offers (if opted in)

Message frequency may vary. Standard message and data rates may apply.
You can opt out at any time by replying “STOP” to any message, or by contacting us at dixierockpressurewashing@gmail.com.

5. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:

Trusted service providers who assist with scheduling, marketing, or operations

Law enforcement or regulatory agencies if required by law

Third-party platforms used for managing communications or customer records (e.g., CRM software)

All third parties are required to protect your data under confidentiality agreements.

6. Data Security
We take reasonable steps to protect your personal data from unauthorized access, disclosure, or misuse. However, no system is 100% secure. Use of our website is at your own risk.

7. Cookies and Tracking
Our website may use cookies or tracking tools to improve your browsing experience and collect analytics. You can disable cookies through your browser settings.

8. Your Rights and Choices
You may:

Request access to the personal data we hold about you

Request correction or deletion of your data

Opt out of promotional communications at any time

To make a request, please contact us at dixierockpressurewashing@gmail.com.

9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Us
For questions or concerns about this Privacy Policy or our practices, please contact:

Dixie Rock Pressure Washing
Email: dixierockpressurewashing@gmail.com
Website: https://stgpowerwashing.com